Stated before you are committed to anything.

What CashGap is

CashGap is a property sourcing desk operating in the United Kingdom. It finds, screens and underwrites property, and introduces to an investor only what clears that investor’s stated buy box. It is operated by Cash Gap Ltd, company number 17207385, incorporated 8 May 2026 and registered in England and Wales.

What CashGap is not

• Not a financial adviser. Nothing said, sent or published is a personal recommendation or advice under the Financial Services and Markets Act 2000. CashGap is not authorised or regulated by the Financial Conduct Authority.
• Not a valuer or a surveyor. Every figure in a pack is a modelled figure from measured inputs. It is not a RICS valuation and it does not replace a survey.
• Not a solicitor. Title, tenure, lease terms and the contents of a legal pack are for your conveyancer. Several of the deal breakers this desk treats as fatal are only ever visible in a legal pack.
• Not a fund, a syndicate or a pooled investment. You buy the property in your own name or your own structure. CashGap never holds your money.

When a fee becomes payable

The fee basis is agreed and confirmed in writing for each individual engagement before you are committed to anything. The written engagement will state, at minimum: the circumstances in which you become liable to pay, the amount of the fee or the method by which it is calculated, the point at which it falls due, and any other payment you may become liable for.

Until that written engagement exists and you have accepted it, no fee is payable by you for anything — including setting a buy box, conversations about it, and any property discussed.

The principles that will not change between engagements

• Nothing is payable in advance of an introduction. There is no retainer, no membership and no fee for access to a list.
• The fee is disclosed before the property is. You will know what an introduction costs before you know which building it is.
• A high-fee deal that is bad for you is treated as a liability, not a win. Investor return is weighted directly in how this desk ranks what to work on, for exactly that reason.
• No fee is taken from both sides of the same transaction without that being disclosed to you in writing first.

Anti-money-laundering

Estate agency business is supervised for anti-money-laundering purposes. Before an introduction proceeds, customer due diligence is carried out on you and, where applicable, on the beneficial owners of any structure you buy through. That means identity and address verification and, where the circumstances require it, evidence of source of funds. Records are retained for five years. An introduction cannot proceed until that is complete.

Complaints and redress

Any complaint should be raised in the first instance by email to hello@cashgap.co.uk. It will be acknowledged in writing within three working days and answered within fifteen working days. Once membership of an approved redress scheme is in place, an unresolved complaint may be referred to that scheme, and the scheme’s details will be published on this page.

Risk

Property values and rents can fall as well as rise. Leverage magnifies losses as well as gains. Refinance is not guaranteed and a valuation at refinance may come in below the modelled figure. Planning consent is not guaranteed and this desk publishes the measured refusal rates for exactly that reason. Measured past outcomes are a description of what has already happened and do not predict what will happen to any property you buy. Your capital is at risk.

Governing law

These terms and any engagement made under them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.